Excellence Playa Mujeres (Adults Only) Hotel Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 Mz, 001 Sm. 003, Zona Continental De Isla De Mujeres, Cancun, Mexico, 77400

Excellence Playa Mujeres (Adults Only) is a 5-star beachfront resort that offers all-suite accommodations, a world-class spa, and extensive dining options. This Cancun hotel is designed exclusively for adults, promising a luxurious and tranquil escape with a variety of leisure activities.

Rooms & Amenities

Each suite at Excellence Playa Mujeres is impeccably designed, featuring white-marble bathrooms, rainfall showers, and generous living spaces. All rooms include in-suite jacuzzis and private terraces, while the Excellence Club offers upgraded amenities such as personalized concierge service and exclusive lounge access.

Dining & Bars

Dining options are abundant with numerous restaurants and bars featuring international and local cuisine crafted by expert chefs. Guests can enjoy a diverse selection of beverages, from poolside cocktails at Sol to fine dining at the Excellence Club's Magna Restaurant.

Leisure & Entertainment

Recreation at Excellence Playa Mujeres includes seven pools, including three for the Excellence Club, a state-of-the-art fitness center, and various water sports like kayaking and snorkeling. Evening entertainment features live music and shows at the outdoor theater, providing options for guests to unwind after a day of activities.

Business & Events

Business facilities include 17000 square feet of customizable meeting space equipped with multimedia technology. An experienced events team works with guests to ensure seamless execution of corporate or personal events, complemented by the resort's luxurious amenities.

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 6.3 mi

Airports

Isla Mujeres (ISJ) 5.8 mi

Cancun (CUN) 17.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Spa Experience

I had the most wonderful time at the spa, complete with an hour-long hydrotherapy session before my massage. The water jet circuit was incredibly relaxing and added to the overall experience. The staff were professional and attentive, making sure every detail was perfect. The prices were surprisingly affordable compared to other resorts. Overall, it was an lovely experience!

H.Richard. United States, 2024-06-15Read full review on

Excellent Food Options

The dining experience at Excellence Playa Mujeres was simply great! I loved that there were various options available for every meal, from an extensive breakfast buffet to fantastic dinner choices. My personal favorite was the Grill restaurant, where the steaks were succulent and flavorful. The service was always prompt and friendly across all dining venues, enhancing the entire experience.

R.Heather. United Kingdom, 2024-08-30Read full review on

Amazing Entertainment Shows

The nightly entertainment was impressive and kept us entertained throughout our stay. The open concept theater created a wonderful atmosphere for enjoying live performances, and we particularly loved the variety of shows, including an very nice Queen cover band. It’s great to have such high-quality entertainment right at the resort!

Lee.Heather. Canada, 2024-10-21Read full review on

Very nice Activities Team

I had a blast participating in daily activities organized by the fantastic activities team. From water volleyball by the pool to tennis with Eddy, who truly brought energy and humor to the games, it was always fun! The variety of activities allowed for both relaxation and enjoyment throughout every day. I can't wait to return and experience it all again!

H.Ruth. Australia, 2024-12-05Read full review on

What’s included

General

Smoking allowed in designated areas
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Coffee shop

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court

Services

Paid airport shuttle
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Night club
Garden area
BBQ facilities
Spa & wellness center
Sauna
Jacuzzi
Massage
Hot spring bath

Room features

Terrace

Location

Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 Mz, 001 Sm. 003, Zona Continental De Isla De Mujeres, Cancun, Mexico, 77400

Map view

Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 Mz, 001 Sm. 003, Zona Continental De Isla De Mujeres, Cancun, Mexico, 77400

City landmarks

Punta Sam

Puerto Amada

2300 ft

Calle Vialidad s/n

Asterix

2600 ft

Mar Caribe

Delphinus Playa Mujeres

1.4 mi

Golf Course

Playa Mujeres Golf Club

1.4 mi

Puerto Juarez 77500Mexico

El Meco Archaeological Site

2.2 mi

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

1.5 mi

El Meco

2.2 mi

Church

Catholic church Maria Estrella del Mar

2.4 mi

Puerto Juárez-Punta Sam Hwy Km 1.5

All Ritmo

2.9 mi

El Centro

3.9 mi

Church

Parroquia Inmaculada Concepcion

4.0 mi

Between Calle Abasolo And Av. Rueda Medina

El Malecon

4.0 mi

Nearby

Punta Sam

Puerto Amada

2300 ft

Restaurants

Duke's Lobster & Seafood

800 ft

Calle Vialidad Paseo Mujeres Manzana 1 Lote 10 SM 3 Zona Continental de Isla Mujeres Finest Playa Mujeres

Reviews and Ratings <br />

Feedback from previous guests about their experience.

88%

loved the resort and would return for another relaxing stay

Outstanding cleanliness

Incredible staff

Some noise issues

Higher price point

8.8/10

Great

Rooms

8.6

Location

9.8

Service

10.0

Dining

8.4

Amelia

United Kingdom, January 2025

9.0/10

Our stay at Excellence Playa Mujeres was nothing short of amazing! From the moment we arrived, it was clear we chose the right resort for our getaway. The cleanliness and safety measures in place made us feel very comfortable. The staff was incredibly friendly and attentive, always going out of their way to ensure we had everything we needed. Although the noise from housekeeping carts and conversations in the hallways could be a bit distracting, it didn't take away from the overall experience. We can't wait to return!

Rooms

8.0

The rooms were spacious and very well-kept, providing a comfortable atmosphere with a beautiful view of the pools.

Service

Location

10.0

The resort is beautifully landscaped and set within a secure community, offering easy access to the beach and various activities.

Dining

9.0

Dining options were fantastic, with diverse menus at each restaurant and no need for reservations, which made for a relaxed dining experience.

Facilities

9.0

The pools were stunning and well-maintained, with plenty of options for relaxing or joining in activities, enhancing our stay tremendously.

Outstanding cleanliness

Some noise issues

Jessica

United Kingdom, December 2024

9.2/10

I had an absolutely unforgettable stay at this resort! The staff was exceptional, and every interaction was warm and welcoming. The beach was breathtaking with soft white sand, and the pool options were incredible—they really catered to both lively and serene atmospheres. However, the dining experience was a bit mixed; while some restaurants dazzled, there were a couple that didn't quite meet expectations. Overall, it was a luxurious getaway worth every penny and I can’t wait to return.

Rooms

9.0

The Imperial Suite was stunning, spacious, and spotless, offering a lovely view and a serene atmosphere, despite some exterior noise in the mornings.

Service

10.0

The service was remarkable, especially from our butler Pedro and bartender Moises, who made our stay enjoyable with thoughtful touches and personalized attention.

Location

10.0

The resort is beautifully situated in a gated community with immaculate grounds and access to a stunning beach, making it perfect for relaxation.

Dining

8.0

There was a fantastic variety of dining options, with some restaurants offering exceptional meals, though not all met the high bar set by others.

Facilities

9.0

Facilities were top-notch, with multiple beautiful pools and an outstanding spa, but the outdoor areas could be a bit slippery when wet.

Sebastian

United Kingdom, December 2024

8.8/10

My stay at this resort was remarkable, filled with exceptional service and beautiful surroundings. The staff was incredibly welcoming and attentive, making me feel special throughout my visit. However, there were some wait times for dining in the evenings which could be frustrating. Overall, it was a fantastic experience that I wish to repeat.

Rooms

8.0

The room was clean and comfortable, offering a peaceful environment, though I could hear some outside noise in the mornings. It had a well-stocked mini bar and was maintained daily.

Service

10.0

The service was outstanding, with staff like Anselma and Luis making sure we had everything we needed. Their attention to detail and genuine hospitality stood out.

Location

9.0

This resort is beautifully situated in the Mayan Riviera, surrounded by lush gardens and a relaxing beach atmosphere. It's well laid out, making it easy to explore.

Dining

8.0

Dining was delightful with a variety of options. We particularly loved the experiences at Agave and Chez Isabelle, though the long wait times after 7:30 could be annoying.

Facilities

9.0

The facilities, including the pools and beach areas, were well-maintained and added to the overall enjoyment of our stay.

Emma

United Kingdom, November 2024

9.6/10

Our stay at Excellence Playa Mujeres was absolutely incredible! The resort was immaculate and made us feel safe with their thorough cleaning protocols. The service was exceptional, with staff going above and beyond to cater to our needs. We loved the inviting atmosphere and the variety of dining options. However, we did experience a bit of noise from carts in the mornings, which slightly interrupted the serene vibe. Overall, it was an amazing getaway!

Rooms

9.0

The room was spotlessly clean and very quiet, which made for a relaxing stay. We appreciated the spacious layout and large day bed on the balcony.

Service

10.0

Service at this resort was top-notch. Every staff member we encountered was incredibly kind, attentive, and genuinely eager to make our time enjoyable.

Location

10.0

The resort is beautifully landscaped, providing a tranquil setting that feels secluded yet accessible. The various areas, including the beach, were meticulously kept.

Dining

9.0

Dining was a delightful experience with a wide variety of restaurants to choose from. Our favorites were the Mexican and French options, both offering fantastic flavors!

Facilities

10.0

The facilities were fantastic, featuring well-maintained pools and a lovely beach area with plenty of loungers and shade. It felt very luxurious overall.

Exceptional service

Morning noise

Molly

United Kingdom, September 2024

9.0/10

My stay at Excellence Playa Mujeres was nothing short of extraordinary. From the moment I arrived, the staff were warm and welcoming, providing top-notch service throughout my visit. The rooms were spacious and well-equipped, providing great comfort and cleanliness. Dining was delightful, with a wide variety of options and attentive service, though some areas could have been improved. The stunning location right by the beach offered gorgeous views and plenty of amenities. Overall, fantastic value for an unparalleled experience, despite a few minor inconsistencies in areas.

Rooms

9.0

The rooms were spacious, exceptionally clean, and featured a large shower area and a well-stocked mini bar. However, it was a bit warm on the first night.

Service

10.0

The service was top-notch, with staff members like Martha from Cielo bar, Manuel and Ignacio, and many others who greeted us with a smile daily and went the extra mile to ensure we were comfortable.

Location

10.0

The location was simply beautiful, with a serene beach area and comfortable Bali beds to relax, offering a true paradise experience.

Dining

8.0

Dining was an experience on its own; I particularly enjoyed breakfast and lunch at Toscana and Lobster House, though there were moments that felt a bit overhyped.

Facilities

8.0

The facilities were luxurious, with multiple pools and amenities available to enjoy, although the slippery surfaces during wet weather could present challenges.